Shipping & Returns
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Credit Card by Paypal
WHAT IS ITEM PROCESSING TIME?
After the receiving of your order, we conduct Quality Control checks and testing in order to ensure the product’s quality prior to shipment. The processing time varies depending on the specific product with the average processing time approximately 4 business days; however, it can also be affected by the item’s stock status. If your order includes popular items experiencing stock availability issues, the order can take between 5-10 business days to process.
|Shipping Method||Region||Shipping Time
(Business Days Estimation )
|Flat Rate Shipping||United States||8 – 15|
• Certain items are prohibited by some shipping carriers. If your order contains these items for the shipping carrier you selected, we will re-route your order via another carrier to ensure it arrives safely. This may require additional shipping time.
• All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only.
• Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.
• It can take a few days following order shipment before the Tracking number becomes active on the courier’s system. If the information has not appeared on the courier’s website, please try again later.
• Allure Accents can ship from different warehouses. For orders with more than one item, we may split your order into several packages according to stock levels at our own discretion for more information please check our terms and conditions.Thank you for your understanding.
• Allure Accents ships all packages from our Affiliate’s warehouse and distribution center.
. ALL SALES ARE FINAL. NO RETURNS OR EXCHANGES!
. Why website will exprience consignment with out of stock?
Every website occasionally experiences consignments with minor size issues or feature some items which are out of stock. We can not fully avoid this problem for overseas shipping of goods. Our advice is to submit payment for your orders as soon as possible so we can provide our related services quickly. If some of your ordered products are out of stock, we will notify you within 3 working days.
. How do I track my order?
Once we provide you with the tracking number, you will be able to check the item delivery status online by accessing the website of the relevant delivery company.
. How can I return purchased items to Allure Accents?
Before returning any items to us, please read and follow the instructions below. Please make sure that you understand our return policy and that you meet all the criteria. The first step is to contact our After Sales Service at email@example.com, please provide us with the following information:
a. The original order number
b. The reason for the exchange
c. Photographs clearly showing the problem with the item
d. Details of the requested replacement item: the item number, the name and color
e. Your shipping address and phone number
Please note that we are unable to process any returned items which have been sent back without our prior agreement. All returned items must have an RMA number. Once we have agreed to accept the returned item, please make sure you write a note in English containing your order number or PayPal ID so that we are able to locate your order information.
The return or RMA process can only be initiated within 7 calendar days upon receipt of your items. We can only accept returned products that are in their original condition.
Exemptions from refunds and exchanges:
Items which are exempt from refunds, exchanges or replacements include all apparel listed under the (women’s intimates) and swimwear categories